CONNECTION IS PREVENTION
Project Moonlight builds online connection to prevent conflict.
We help moderators, games, and creators design the tools, rituals, and support systems that make communities feel seen, valued, and responded to — before harm has a chance to spread.
Developed by a team of expertsTHE CORE IDEAHealthy communities do not happen by accident.
They need infrastructure: clear roles, timely responses, shared norms, and simple ways for people to connect when the room gets loud.
Moonlight builds that infrastructure.
We combine community strategy, prosocial tooling, moderator education, and real-time insights so teams can spot what is happening, support the people shaping culture, and create engagement that lasts.
PROBLEMS WE SOLVEConflict escalates faster than teams can respond.
Moonlight identifies escalation and de-escalation patterns early, then gives teams practical tools to cool things down.
Moderators are overloaded and under-supported.
Moonlight helps communities recognize emerging leaders, strengthen shared standards, and reduce the burden on individual mods.
Trust drops when people feel unseen.
Moonlight makes connection visible — helping teams understand whether people are being welcomed, answered, supported, and brought back into the room.
The community was very disconnected and everybody's very on edge… The dashboard is actually mirroring what's happening within our Discord and letting us know what we need to do to better our community health… With all of the breakdowns you guys did, it really helped me get our community members to be more genuine in terms of communication and action.
Ansana “Sana”, MLBB NA
Who We Support
Moderators
Moonlight identifies escalation and de-escalation patterns early, then gives teams practical tools to cool things down.
Games
Moonlight helps communities recognize emerging leaders, strengthen shared standards, and reduce the burden on individual mods.
Fortnite Creators
Moonlight makes connection visible — helping teams understand whether people are being welcomed, answered, supported, and brought back into the room.
THE FRAMEWORKZero Latency: Our Core Community Service
Zero Latency is our framework for reducing the delay between a bid for connection and a meaningful response. In healthy communities, people are welcomed sooner, tension is noticed earlier, and moderators have support in the moments that matter. That faster connection helps conflict cool down before it spreads — and helps people feel seen enough to come back.
Install the Moonlight
Moonlight generates closer connection in three ways
1. Prosocial Tools
lightweight flows and prompts moderators can run in the moment, including welcomes, check-ins, matchmaking, de-escalation scripts, and re-entry paths
2. Dashboard Analytics + Luna
real-time community health insights plus an in-server copilot that turns signals like topics, sentiment, toxicity, connectors, and stress moments into clear next steps
3. Skill Tree Progression
a practical training system that helps moderators develop the core skills for healthier, more engaged communities
"If I'm building up my moderator team or my community staff, [the dashboard] would help me identify good candidates for scouting… I know they're actually active. They care about the community. That's a good representative for us."
Steven “Coach Mao”, LOTUS 8
EARLY TESTING RESULTS
Ready to lower the ping?
We help moderators, games, and creators design the tools, rituals, and support systems that make communities feel seen, valued, and responded to — before harm has a chance to spread.
Supported by Equimundo and Futures Without Violence